Maintenance planned on 25/07/2018 – impacted services: Telephony- area : The Netherlands

Dear customers, Edpnet has planned a maintenance in order to improve the service for our customers by migrating to a new platform. This maintenance may affect your services for around 30 minutes during the maintenance window. Please find all details below: Start: 2018-07-25 00:00* End: 2018-07-25 06:00* Duration: 6hours Impacted services: Telephony Affected Areas: all: […]

Maintenance planned on 05/10/2017 – no impact expected: Closed

Dear customers, Edpnet has planned a maintenance on one of our voice switches. This maintenance should not affect any services. Please find all details below: Start: 2017-10-05 23:00* End: 2017-10-06 02:00* Duration: Up to 3 hours Impacted services: No impact expected Affected Areas: All areas Update: 2017-10-06 11:00: Everything went fine, we keep monitoring our […]

Maintenance planned on 04/09/2017 – impacted services: xDSL in Brussels region: Closed

Dear customers, To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This maintenance may affect your services. Please find all details below: Start: 2017-09-04 00:00* End: 2017-09-04 02:00* Duration: 15 minutes Impacted services: xDSL connection Affected Areas: Brussels region : 02STR   We apologize […]

Maintenance planned on 23/05/2017 – impacted services: Internet, telephony: Closed

Dear customers, Edpnet has planned works in our domain to maintain the quality of the services we provide. This maintenance may affect your connection. You will experience a short disconnect during the given time. Please, find all details below: Start: 2017-05-23 02:00 End: 2017-05-23 03:00 Duration: 15 minutes Impacted services: Internet, Telephony Affected Areas: Brussels, Antwerp, […]

Maintenance planned on 27/04 in Belgium and Netherlands – impacted services: all data services

Dear customers, Please be informed that we’ll be planning a maintenance on our remote server on Thursday 27/04/2017. All customer sessions will be disconnected during the maintenance.   Please find all details below: Start: 2017-04-27 02:00* End: 2017-04-27 05:00* Duration: Up to 30 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: All […]

Maintenance planned on 08/05 in West and East Flanders – impacted services: all data services

Dear customers, To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services. Please find all details below: Start: 2017-05-08 00:00* End: 2017-05-08 02:00* Duration: Up to 30 minutes Impacted services: All data services (internet, telephony, …) […]

Maintenance planned on 13/04/2017 – impacted services: all DSL services

Dear customers, Edpnet has planned a maintenance on one of our core routers. This maintenance affects all DSL connectivity. You may notice some short interruptions in your connection during the maintenance window. Please find all details below: Start: 2016-04-13 03:00* End: 2016-04-13 05:00* Duration: Up to 5 minutes Impacted services: All data services (internet, telephony, […]

Maintenance planned on 13.02.17 in Gent (CANCELLED)

Dear customers, To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services. Please find all details below: Start: 2017-02-13 00:00* End: 2017-02-13 02:00* Duration: 30 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: […]

Maintenance planned on 31/10/2016 – impacted services: Telephony

Dear customers, Edpnet has planned a maintenance in order to upgrade the software of our voice switches. No impact is expected, but this maintenance may affect your services. Please find all details below: Start: 2016-10-31 05:45* End: 2016-10-31 05:52* Duration: 7 minutes Impacted services: All Telephony services Affected Areas: BE We apologize for the inconveniences. Best regards […]