Maintenance planned on 08/07/2019 – impacted services: all internet services : Closed
Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start: 2019-07-08 01:00* End: 2019-07-08 06:00* Duration: potential impact: 10 minutes Impacted services: all internet services Affected Areas: Antwerp Brussels regions: Dilbeek, Asse, Sint-Jans-Molenbeek, Sint-Agatha-Berchem, Ganshoren, Bruxelles, […]
Maintenance planned on 01/07/2019 – impacted services: all internet services – region: Antwerp, Steenokkerzeel, Brussels : Closed
Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start: 2019-07-01 01:00* End: 2019-07-01 06:00* Duration: potential impact: 10 minutes Impacted services: all internet services Affected Areas: Antwerp Steenokkerzeel Brussels regions: Bruxelles, Ixelles, Sint-Gillis, Molenbeek-Saint-Jean, Schaerbeek, […]
Info: Phishing: EDPNET WEBMAIL UPDATE
Dear customers, We would like to inform you about a new phishing wave – customers receive emails pretending to come from edpnet webmail service and inviting to follow a link and enter login/password. This is a blackmail spam and opening the link may cause a leak of your logins. Please do not reply to those […]
Info: Phishing pop-up with edpnet logo
Dear customers, We would like to inform you about a new phishing wave – customers see a pop-up with edpnet logo shown up while surfing the web. The message claims that you have won or you can win a prize (iPhone X, Samsung Galaxy, etc). This is a fake phishing pop-up and is not coming […]
Maintenance planned on 06/06/2019 – impacted services: telephony
Dear customers, Edpnet has planned a maintenance in order to apply an update on our telephony switches. This maintenance may cause issues on incoming and outgoing calls. Please find all details below: Start: 2019-06-06 00:00* End: 2019-06-06 00:45* Duration: 45 minutes Impacted services: telephony Affected Areas: all areas We apologize for the inconveniences. Best […]
Outage: Problem with outgoing calls: Solved
Dear customers, Edpnet has experienced an outage with telephony service (outgoing calls) due to an urgent maintenance on our telephony switches. Our Network Operations team solved the outage. Please find all details below: Start: 2019-06-05 09:21* End: 2019-06-05 10:21* Duration: 1 hour Impacted services: telephony: outgoing calls not possible or take long time to connect […]
Maintenance planned on 24/06/2019 – impacted services: all internet services – region: Bruxelles (1000) & Uccle
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-06-24 01:00* End: 2019-06-24 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Bruxelles (1000) & Uccle We apologize for the inconveniences. Best regards […]
Maintenance planned on 19/06/2019 – impacted services: all internet services – region: Brussels
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-06-19 01:00* End: 2019-06-19 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Brussels region: Auderghem, Watermael-Boitsfort, Bruxelles, Ixelles, Woluwe-Saint-Pierre, Uccle We apologize for […]
Maintenance planned on 17/06/2019 – impacted services: all internet services – region: Beveren-Waas & Sint-Gillis-Waas
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-06-17 01:00* End: 2019-06-17 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Beveren-Waas & Sint-Gillis-Waas We apologize for the inconveniences. Best regards The […]
Issue: problem with telephony at edpnet office : Solved
Dear customers, Edpnet has experienced an issue with our office telephony availability. No customers impacted. Our Network Operations team solved the outage. Please find all details below: Start: 2019-05-24 14h35* End: 2019/05/24 17h00* Duration: 2h25min Impacted services: edpnet support reachability We apologize for the inconveniences. Best regards The edpnet team *All times are listed […]