3 November – Proximus Maintenance – Liège
Dear customers,Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below. Description: Maintenance Liège Start: 2014-11-10 02:00 AM* End: 2014-11-10 06:00 AM* Duration: 15 minutes Impacted services: All edpnet services in the following telephone areas: 019, 041, 061, 063, 080, 081, 082, 083, 084, […]
2014-10-28 – Proximus Maintenance – Brussels
Update: The maintenance has been completed. Dear customers, Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below. Description: Maintenance Brussels Start: 2014-11-03 02:00 AM*End: 2014-11-03 06:00 AM*Duration: 15 minutesImpacted services: All edpnet services in the following telephone areas: 02 We apologize for the […]
28 October – Edpnet improvement works
Dear customers,To further improve its network, edpnet will hold a small maintenance. We expect minor to no impact for our customers. Description: Start: 2014-11-14 06:00 AM CET* End: 2014-11-14 07:15 AM CET* Impacted services: Minor to no impact on all edpnet services expected. We apologize for the inconvenience The edpnet team *All times mentioned are […]
2014-10-27 – Proximus Maintenance – Ghent
Update: The maintenance has been completed. Dear customers, Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below. Description: Maintenance Ghent Start: 2014-11-03 02:00 AM*End: 2014-11-03 06:00 AM*Duration: 15 minutesImpacted services: All edpnet services in the following telephone areas: 050, 051, 052, 053, 054, […]
23 October – Packet-loss due to DDOS attacks
Dear customers, Edpnet has experienced a massive DDOS attack on several parts on its network. This has caused a lot of its links to experience heavy packet-loss. Everything has been redirected to reduce further impact. All traffic has been normalized. Description: Start: 2014-10-22 22:40 PMEnd: 2014-10-23 Between 07:00-08:00 PM (Towards Amsterdam & Russia)End: 2014-10-23 08:20 […]
22 October – Scheduled maintance Proximus
Update 27/10: The scheduled maintenance has been completed. Dear customers, Proximus has scheduled 2 maintenance works on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below. Description: Maintenance Ghent Start: 2014-10-27 02:00 AMEnd: 2014-10-27 06:00 AMDuration: 15 minutesImpacted services: All edpnet services in the following telephone areas: 050, 051, […]
21 October – Short interruption zone Ghent & West-Flanders
Dear customers, Due to recent power issues in Belgacom locations preventive maintenance works are being held. Due to a human error this preventive maintenance caused a short interruption in the power causing a interruption in traffic in region Ghent & West-Flanders. The situation is now optimal with dual powerfeeds and new UPS equipment. We apologize […]
17 October – VOIP Switch fail
Update 14:07 : The issue has been resolved. Dear customers, One of our VoIP switches has failed. The backup switch has taken over. If you are using a trunk, please prioritize calls via 212.71.16.196. If you are a Cloud PBX customer, please call our helpdesk via 03 265 67 00 to do this for you. […]
14 October – interuption DSL network in region Brussels
Update: There was a second short outage at 20:40 until 20:50.Dear customers, due to a power outage we lost connectivity towards our Brussels DSL network. Description: Start: 14/10/2014 19:25 End: 14/10/2014 19:37 Impacted services: DSL lines in Brussels region We appologize for the inconvenience The edpnet team
18 September 2014 – Email Migration
Update: 2014-10-02: The migration is now complete. We had some receiving issues yesterday evening which are resolved. Dear customers, Edpnet will start migrating its customers’ e-mail accounts to a new and improved server farm. The webmail on https://webmail.edpnet.net now supports SSL encryption for better security between the customer and our servers. During this migration, customers […]