Outage: Routing issue with outbound calls to mobile & international numbers [SOLVED]
Dear customers, We are currently experiencing an outage with outbound calls to mobile & international numbers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-06-30 10:45* End: 2016-06-30 12:15* Duration: Approx. 90 minutes Impacted services: Telephony, outbound Affected […]
Outage: Walloon Brabant, Hainaut – all services impacted
Dear customers, We are currently experiencing an outage with DSL and voice services in Walloon Brabant, Hainaut. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-06-19 17:38* End: 2016-06-19 18:53 Duration: 1h 25m Impacted services: All DSL services: […]
Outage: all data services (internet, telephony, …)
Dear customers, We have experienced an outage with DSL services impacted by the maintenance of last night. For most customers, the problem was solved when they restarted their modems. The outage has been fixed by our NOC team. Please find all details below: Start: 2016-06-07 2:09 AM* End: 2016-06-07 9:47 AM* Duration: 7,5 hours Impacted services: All data […]
Outage: Telephony
Dear customers, We have experienced a short interruption on our telephony services. Please find all details below: Start: 2016-06-01 14:42 PM End: 2016-06-01 14:48 PM Duration: 5 minutes Impacted services: Voice Affected Areas: All We apologize for the inconveniences. Best regards The edpnet team *All times are listed in CET, Central European Time
Outage: Genk
Dear customers, We have experienced a possible outage with lines in region Genk. The issue is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-05-31 10:50 End: 2016-05-31 11:00 Duration: ended Impacted services: Internet services Affected Areas: Genk We apologize for the inconveniences. […]
Outage: Telephony services working unstable
Update 24/05/2016 11:30 AM – The issue has been solved Dear customers, We are currently experiencing an outage with one of our telephony servers. Customers may notice troubles with their telephony services (VoIP, SIP-trunking). The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all […]
Outage: Walloon Brabant, Hainaut – all services impacted
Dear customers, Edpnet was experiencing a short outage with all DSL services in Walloon Brabant, Hainaut due to a power issue on the network. Please find all details below: Start: 2016-05-17 14:00 PM* End: 2016-05-17 14:30 PM* Duration: 30 minutes Impacted services: All DSL services: Internet, VOIP telephony Affected Areas: Walloon Brabant, Hainaut: 010, 060, 064, 065, 067, 068, […]
Outage: Namur area – all services impacted
Update 02/05/2016 – 10h01: Impacted customers went back online on 29/04 by 12h40. The full restoration of Proximus network has been finished on Saturday noon, all the services are functioning flawlessly since then. Dear customers, We are currently experiencing an outage with all internet services in the Namur area. A fire caused damage to the Proximus infrastructure. Further […]
Outage: Link between 91GEN and 02STR is down [SOLVED]
Dear customers, We are currently experiencing an outage with our link between 91GEN and 02STR. Traffic has been rerouted but this is causing reduced capacity. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-20 08:56 AM* End: 2016-04-20 […]
Outage: DSL Services down Region Brussels
Dear customers, We are currently experiencing an outage with all DSL traffic in area Brussels. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-10 20:00* End: 2016-04-10 21:50* Duration: 1h 50 Impacted services: DSL and Voice Affected Areas: […]