Maintenance planned on 09/12/2019 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-12-09 00:00 End*: 2019-12-09 05:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Waterloo & regions Braine-l’Alleud, Braine-Le-Château   We apologize for the inconveniences. Best […]

Outage: Incoming Telephony (All Areas): SOLVED

Dear customers, Last night we have experienced an outage with our incoming telephony.  Our Network Operations team investigated the issue as soon as we got first complaints. We found out that some links between edpnet and Proximus were down and fixed the issue. Please find all details below: Start*: 2019-10-23 23:58 End*: 2019-10-24 08:28 Duration: […]