- Belgium / outage / Solved / Telephony
Dear customers,
As a precaution following the recently discovered PHP vulnerabilities, we have temporarily taken certain components offline. As a result, some of our VPBX services are currently unavailable, including the provisioning of new phones and the use of the softphone.
Our technical and security teams are working hard to restore full functionality as soon as possible. We will provide further updates as they become available.
Please find all details below:
| Start*: | 22-10-2026 09:00 |
|---|---|
| End*: | 22-10-2026 11:20 |
| Duration: | tbc |
| Impacted services: | Cloud telephony |
| Affected Areas**: | All areas |
Update 22/10/2025 11:41: All VPBX services have been restored. Softphone users may need to restart the application to reconnect.
We are continuing to closely monitor system health to make sure there are no residual effects. If you still experience any issues, please contact our support team.
We apologize for the inconvenience and thank you for your patience.
Best regards
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
- Belgium / Closed / Maintenance
Dear customers, We have planned a maintenance in order to perform an update on our voice switches. This maintenance may cause two short interruptions during which ongoing calls could be dropped. Please find all details below: Start*: 20-10-2026 23:00 End*: 20-10-2026 23:10 Duration: 10 minutes Impacted services: Fixed telephony Affected Areas**: All areas We apologize […]
- Belgium / Maintenance / Planned / Telephony
Dear customers, We have planned a maintenance in order to perform an urgent upgrade on our voice switches. During this maintenance, we will restart both switches of our primary voice cluster one by one. After each switch has booted up, we will wait 3 to 5 minutes before restarting the next one. While one switch […]
- Belgium / Maintenance / Telephony
Dear customers, We have planned a maintenance in order to perform an upgrade on one of our voice switches. There will be two brief moments during which ongoing calls may be dropped: at 23:00 when traffic is moved away from the switch being upgraded (only calls currently running through this switch will be impacted), and […]
- Belgium / Mobile / outage / Solved
Dear customers, We are currently experiencing a incident impacting calls towards international numbers. Our voice engineers are investigating to identify and resolve the root cause. We’ll provide updates as they become available. Please find all details below: Start*: 29-07-2026 15:00 End*: 29-07-2026 15:39 Duration: 39 minutes Impacted services: Mobile Affected Areas**: All areas Update 29/07/2026 […]
- Belgium / outage / Solved
Dear customers, We are currently experiencing an incident affecting mobile date while roaming. Our voice engineers are investigating to identify and resolve the root cause. We’ll provide updates as they become available. Please find all details below: Start*: 24-07-2026 10:10 End*: 24-07-2026 12:15 Duration: 2 hours 5 minutes Impacted services: Mobile: data abroad Affected Areas**: […]
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