Outage: Webservers
Dear customers, We are currently experiencing an outage with our webservers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find the info below. Start: 2015-07-22 12:30 PM* End: 2015-07-22 12:58 PM* Duration: 28 minutes Impacted services: All shared Linux webservers hosted by edpnet […]
Info: Spam from “info@edpnet.net”
Dear customers, We would like to inform you about a spamwave that identifies itself as info@edpnet.net aimed at both customers and non-customers. The source seems to be a botnet. The mail contains the subject “Uw edpnet factuur 2015xxxxxx” and an attachment. We advice our customers to verify any open invoices via my.edpnet.be. Please do not […]
Maintenance: The Netherlands
Dear customers, Edpnet has planned a maintenance in order to replace a defect networking card. This maintenance may affect your services. Please find the info below. Start: 2015-05-07 06:00 AM* End: 2015-05-07 06:30 AM* Duration: 30 minutes Impacted services: High latency on all data services (internet, telephony, …) Affected Areas: The Netherlands Updates 27/05 – […]
Issue: Delay on mailsystems
Dear customers, Due to a sudden and continuous influx of spam mails, our relays have been overloaded. Mail delivery is currently delayed. We are working on resolving the issue. More information later. Description: Start: 2015-05-20 09:00 AM End: 2015-05-20 12:00 AM Duration: 3 hours Impacted services: All mail services. UPDATE 12:05 – Mail traffic seems […]
Outage: AMS-IX Internet Exchange
Dear customers, There is currently a connectivity issue towards AMS-IX. One of our internet exchange partners. This results in very slow traffic as it is being rerouted through our other partners. This will affect all internet providers using AMS-IX. Description: Start: 2015-05-13 12:40 PM* End: 2015-05-13 13:10 PM* Duration: Unknown Impacted services: All internet services. […]
Issue: General connectivity problems
Dear customers, We currently have connectivity issues, our NOC team is investigating the problems and we hope to get this resolved as soon as possible. More information will be available as we receive it. Updates: 09:51 – There was a sudden congestion of the entire network causing enormous packetloss, we’re investigating the source. 10:02 – […]
Issue: Edpnet not reachable by phone
Dear customers, Edpnet is currently experiencing problems with a number of inbound calls. We are working on resolving the issue. We will keep you posted. UPDATE: The issues are now fixed. We apologize for the inconvenience The edpnet team
Issue: Incoming and Outgoing mails
Dear customers, We have received several mentions of mails that are not being sent by our mail relays. Our NOC team is currently investigating the issue. Mails are not lost and will be sent when the issue has been resolved. Update: The issue seems to be impacting incoming mails as well. Update 10:15: The issue […]
Problemen Mailservers
Beste klanten, Er werd een storing gemeld met onze mailservers. Na onderzoek bleek dit een probleem te zijn met de verbinding naar de opslagruimte. Alle services werken nu terug normaal. Met vriendelijke groeten, Het edpnet Team
Info: Phishing report
Dear customers,Some customers have received the phishing e-mail below. We would like to inform you that this message can be disregarded and is not coming from edpnet. What is Phishing? Phishing emails are fraudulent messages made to look like they were sent by reputable companies in an attempt to gather your personal and financial details. Example: […]