Closed / Maintenance / Scheduled / Telephony /
Dear customers,
Edpnet has planned a maintenance on one of our voice switches.
This maintenance should not affect any services.
Please find all details below:
| Start: |
2017-10-05 23:00* |
| End: |
2017-10-06 02:00* |
| Duration: |
Up to 3 hours |
| Impacted services: |
No impact expected |
| Affected Areas: |
All areas |
Update: 2017-10-06 11:00: Everything went fine, we keep monitoring our voice servers.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info /
Dear customers and partners,
With reference to the outages happened at the end of September/the beginning of October 2016 (the details can be found here), we would like to inform you that one more maintenance on edpnet side has been finished successfully to improve our service: a permanent B-power feed has been installed in our data center in Sint-Niklaas. This B-feed is configured with a separate UPS and emergency power generator, providing the highest possible power redundancy possible for our critical equipment.
If you have any questions left, please do not hesitate to contact us.
Best regards
The edpnet team
Belgium / Closed / Info / Maintenance / Scheduled /
Dear customers,
To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network.
This maintenance may affect your services.
Please find all details below:
| Start: |
2017-09-04 00:00* |
| End: |
2017-09-04 02:00* |
| Duration: |
15 minutes |
| Impacted services: |
xDSL connection |
| Affected Areas: |
Brussels region : 02STR |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to ensure the communication solution continues to function flawlessly.
This maintenance may affect your services.
Please find all details below:
| Start: |
2017-08-22 05:00* |
| End: |
2017-08-22 11:00* |
| Duration: |
02:00 |
| Impacted services: |
xDSL connection |
|
|
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Issue / outage / Solved /
Dear customers,
We have experienced an outage with internet & telephony services. Our Network Operations team has investigated this outage. There was a power surge at Interxion Brussels which made our main server to reboot.
Please, note that it may take some time for all the connections to be reestablished.
Please find all details below:
| Start: |
2017-08-07 13:19* |
| End: |
2017-08-07 13:25* |
| Duration: |
00:06 |
| Impacted services: |
Internet & Telephony |
| Affected Areas: |
All |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Antwerp / Belgium / Brussels / Closed / East Flanders / Flemish Brabant / Info / Internet / Limburg / Maintenance / Scheduled / SIP / Telephony / VoIP / West Flanders /
Dear customers,
Edpnet has planned works in our domain to maintain the quality of the services we provide.
This maintenance may affect your connection. You will experience a short disconnect during the given time.
Please, find all details below:
| Start: |
2017-05-23 02:00 |
| End: |
2017-05-23 03:00 |
| Duration: |
15 minutes |
| Impacted services: |
Internet, Telephony |
| Affected Areas: |
Brussels, Antwerp, Limburg, Flemish Brabant, West and East Flanders
02, 03, 011, 012, 013, 014, 015, 016, 089, 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Info / Maintenance / Scheduled /
Dear customers,
Please be informed that we’ll be planning a maintenance on our remote server on Thursday 27/04/2017.
All customer sessions will be disconnected during the maintenance.
Please find all details below:
| Start: |
2017-04-27 02:00* |
| End: |
2017-04-27 05:00* |
| Duration: |
Up to 30 minutes |
| Impacted services: |
All data services (internet, telephony, …) |
| Affected Areas: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Info / Maintenance / Scheduled /
Dear customers,
To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services.
Please find all details below:
| Start: |
2017-05-08 00:00* |
| End: |
2017-05-08 02:00* |
| Duration: |
Up to 30 minutes |
| Impacted services: |
All data services (internet, telephony, …) |
| Affected Areas: |
West and East Flanders: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
091 / Belgium / Gent / Maintenance / Scheduled /
Dear customers,
Proximus will be carrying out short works on its network.
This intervention may have an impact on your services.
Please find all details below:
| Start: |
2017-02-27 00:00* |
| End: |
2017-02-27 02:00* |
| Duration: |
30 minutes |
| Impacted services: |
All data services (internet, telephony, …) |
| Affected Areas: |
Gent: 091 |
We apologize for any inconvenience.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Closed / Maintenance /
Update 20/12/2016 – 06:18
Dear customers,
This maintenance was successfully completed.
Best regards
The edpnet team
Dear customers,
Edpnet has planned a maintenance in order to migrate the lines to a new port.
Customers will need to reconnect. If some customers are unable to connect automatically, they may need to reboot their modem.
Please find all details below:
| Start: |
2016-12-20 05:00* |
| End: |
2016-12-20 06:00* |
| Duration: |
5 minutes |
| Impacted services: |
All data services (internet, telephony, …) |
| Affected Areas: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time