Maintenance planned on 14/10/2019 – impacted services: all internet services
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-10-14 01:00 End*: 2019-10-14 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Halle and regions Beersel, Pepingen, Sint-Pieters-Leeuw We apologize for the inconveniences. […]
Maintenance planned on 20/09/2019 – impacted services: all internet services – region: Brussels : CLOSED
Dear customers, Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router, Please find all details below: Start*: […]
Maintenance planned on 26/09/2019 – impacted services: all internet services – region: Walloon Brabant, Hainaut : CLOSED
Dear customers, Proximus has planned a maintenance in order to apply an update on their switches. This maintenance may affect your services. Please find all details below: Start*: 2019-09-26 03:00 End*: 2019-09-26 06:00 Duration: potential impact: 1 hour Impacted services: All internet services Affected Areas**: 71GIL: Walloon Brabant, Hainaut We apologize for the inconveniences. […]
Maintenance planned on 17/09/2019 – impacted services: Telephony : CLOSED
Dear customers, Edpnet has planned a short maintenance in order to apply an update on our voice switches. This maintenance may cause issues on incoming and outgoing calls. Please find all details below: Start*: 2019-09-17 00:05 End*: 2019-09-17 00:20 Duration: 15 minutes Impacted services: Telephony Affected Areas**: All areas We apologize for the inconveniences. […]
Maintenance planned on 23/09/2019 – impacted services: all internet services – region: Bruxelles & Uccle : CLOSED
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-09-23 01:00 End*: 2019-09-23 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Brussels regions: Bruxelles (1000) and Uccle (1180) We apologize for the […]
Maintenance planned on 04/09/2019 – impacted services: all internet services – region: Brussels : CLOSED
Dear customers, Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: […]
Maintenance planned on 18/09/2019 – impacted services: all internet services – region: Ghent : CLOSED
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-09-18 01:00 End*: 2019-09-18 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Ghent We apologize for the inconveniences. Best regards The edpnet team […]
Outage: Internet connection – region: Bruxelles & Ixelles : SOLVED
Dear customers, We have experienced an outage with internet connectivity in Brussels regions Bruxelles (1000) and Ixelles (1050). Proximus engineers have investigated and resolved the outage on their backbone. If the issue persists, please reboot your modem/router. Please find all details below: Start*: 2019-08-26 12:54 End*: 2019-08-26 14:43 Duration: 1 hour 49 minutes Impacted services: […]
Maintenance planned on 02/09/2019 – impacted services: all internet services – region: Virton, Rouvroy, Meix-devant-Virton : CLOSED
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-09-02 01:00 End*: 2019-09-02 06:00 Duration: 2h30min Impacted services: All internet services Affected Areas**: Virton, Rouvroy, Meix-devant-Virton We apologize for the inconveniences. Best regards The edpnet team * All […]
Outage: Power issues affected our helpdesk : SOLVED
Dear customers, We have experienced a power outage in our helpdesk department. Our Network Operations team has investigated this outage. Further updates will be released as soon as possible. Please find all details below: Start: 2019-08-13 09:47* End: 2019-08-13 10:41* Duration: Less than 1 hour Impacted services: Our helpdesk queues Affected Areas: N/A Check the […]