Maintenance planned on 11-02-2025 – Antwerp, Limburg, Flemish Brabant – impacted services: All internet services
Dear customers, Edpnet has scheduled maintenance on our interconnectivity link with Proximus for the provinces of Antwerp, Limburg, and Flemish Brabant. This maintenance will result in a downtime of up to one hour for all active internet connections in these areas. Please find all details below: Start*: 11-02-2025 03:00 End*: 11-02-2025 06:00 Duration: Up to […]
Maintenance planned on 05-02-2025 – Liège, Namur, province of Luxembourg – impacted services: All internet services
Dear customers, Edpnet has scheduled maintenance on our interconnectivity link with Proximus for the provinces of Liège, Namur, and Luxembourg. This maintenance will result in a downtime of up to one hour for all active internet connections in these areas. Please find all details below: Start*: 05-02-2025 03:00 End*: 05-02-2025 06:00 Duration: Up to 1 […]
Maintenance planned on 22-01-2025 – Brussels – impacted services: All internet services
Dear customers, Edpnet has scheduled maintenance on our interconnectivity link with Proximus for the Brussels region. This maintenance will result in a downtime of up to one hour for all active internet connections in this area. Please find all details below: Start*: 22-01-2025 01:00 End*: 22-01-2025 06:00 Duration: Up to 1 hour Impacted services: All […]
Outage: short service interruption in Liège, Namur, Luxembourg, Walloon Brabant and Hainaut – Solved
Dear customers, Due to a suspected fiber cut, some edpnet customers in the provinces of Liège, Namur, Luxembourg, Walloon Brabant, and Hainaut may have experienced a brief interruption around 11:11. While no further impact is expected due to link redundancy, we continue to monitor the situation for any connectivity issues. We will update the post […]
Maintenance planned on 17-01-2025 – West and East Flanders – impacted services: All internet services
Dear customers, Edpnet has scheduled maintenance on our interconnectivity link with Proximus for the provinces of West and East Flanders. This maintenance will require a complete reconnection of all active internet sessions in these areas. Please find all details below: Start*: 17-01-2025 01:00 End*: 17-01-2025 06:00 Duration: Up to 30 minutes Impacted services: All internet […]
Outage: Connectivity issues in Walloon Brabant and Hainaut – Solved
Dear customers, We are currently experiencing an outage affecting internet and fixed voice services in the area of Walloon Brabant and Hainaut. Based on the first details that have been provided by our supplier, the outage is caused by a fiber cut. Further updates will be released as soon as possible. Please find all details […]
Maintenance planned on 10-12-2024 – Walloon Brabant, Hainaut – impacted services: All internet services
Dear customers, Edpnet has scheduled a maintenance on our interconnectivity link with Proximus for the provinces of Walloon Brabant and Hainaut. This action will result in a downtime of up to one hour for all active internet connections in this area. This maintenance may affect your services. Please find all details below: Start*: 10-12-2024 02:00 […]
Partial outage: delays affecting outgoing SMS – Solved
Dear customers, We are currently experiencing issues with SMS delivery. Due to an incident at our supplier, customers may encounter problems sending SMS messages. Approximately 25% of outgoing messages are experiencing delays. We will provide further updates as soon as they become available. Please find all details below: Start*: 16-10-2024 08:10 End*: 16-10-2024 15:15 Duration: […]
Partial outage: service quality issues in Antwerp, Limburg and Flemish Brabant – Solved
Dear customers, There was a fiber cut on the evening of October 14 impacting our network. Our uplink for the provinces of Antwerp, Limburg, and Flemish Brabant was reduced by half, which might have resulted in degraded performance of customer connections in this area. The problem was fully resolved at around 22:45. Please find all […]
Partial outage: edpnet mobile issues in Antwerp area – Solved
Dear customers, We are currently experiencing a partial outage in the Antwerp region due to a fiber cut. Customers in this area may experience no coverage or reduced service. Our supplier has been working on the issue with the highest priority, and engineers are currently at the location carrying out repair works. Further updates will […]