Maintenance planned on 21/09 for area Charleroi – impacted services: All edpnet services

Dear customers, Proximus has planned a maintenance in order to perform a software update. This maintenance may affect your services. Please find the details below: Start: 2015-09-21 00:00 AM* End: 2015-09-21 06:00 AM* Duration: 10 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Charleroi: 010, 060, 064, 065, 067, 068, 069, 071 […]

Outage: No inbound calls possible for SIP trunks

Dear customers, We are currently experiencing an outage with inbound SIP Trunk calls. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Updates: 16:57 – The issue has been found. Our NOC team is resolving it. 16:59 – ETR is […]

Maintenance planned on 14/09 for area Liège – impacted services: All edpnet services

Dear customers, Proximus has planned a maintenance in order to perform a software update. This maintenance may affect your services. Please find the details below: Start: 2015-09-14 00:00 AM* End: 2015-09-14 06:00 AM* Duration: 10 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Liège: 019, 041, 061, 063, 080, 081, 082, 083, […]

Outage: DSL Unavailable for 03 zone

Dear customers, We are currently experiencing an outage with DSL interconnect for zone 03. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find the info below. Start: 2015-08-28 03:11* End:  2015-08-28 04:54* Duration: TBC Impacted services: DSL node 03 Affected Areas: All 03 […]

Info: Migration of webserver lweb05

Dear customers, We are currently in the process of migrating linux webserver lweb05 to our new webcluster to provide a better service. This also means that newer PHP versions will become available on request. Please verify your database settings so they are on ‘localhost’.  Connecting to the FTP server is best done by using your […]

Outage: DNS services

Dear customers, We have experienced an outage with our DNS servers. This has been resolved. If you still have issues with reaching certain websites, please reboot your computer and modem. Please find the info below. Start: 2015-08-05 01:30 AM* End: 2015-08-05 07:15 AM* Duration: 5:45 Impacted services: DNS servers Affected Areas: …   We apologize […]

Partial Outage: Cloud PBX

Dear customers, We are currently experiencing an outage with a server used for our Cloud PBX servers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find the info below. Start: 2015-07-29 10:30 AM* End: 2015-07-29 11:00 AM* Duration: 30 minutes Impacted services: Several […]

Issue: Edpnet Services

Dear customers, This morning we had an outage on several of our services which have been resolved. E-mails had a delay of up to 1 hour. No data was lost. Please find the info below. Start: 2015-07-23 08:30 AM* End: 2015-07-23 10:30 AM* Duration: 2 hours Impacted services: – DNS server 212.71.0.33 – The edpnet […]

Outage: Webservers

Dear customers, We are currently experiencing an outage with our webservers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find the info below. Start: 2015-07-22 12:30 PM* End: 2015-07-22 12:58 PM* Duration: 28 minutes Impacted services: All shared Linux webservers hosted by edpnet […]