Unreachable websites due to routing problem

Dear customers, Due to a routing problem with one of our peering partners past night, you could have noticed problems when trying to reach some websites. Traffic has been rerouted this morning and the problem should be solved. We apologize for the inconveniences. Best regards The edpnet team

Outage: DSL Unavailable for Antwerp, Limburg, Flemish Brabant

Dear customers, We experienced an outage with DSL interconnect for Antwerp, Limburg, Flemish Brabant, area codes 03, 011, 012, 013, 014, 015, 016, 089. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find the info below. Updates: 9/10/15 12:36 Outage start time has […]

Maintenance planned on 22/10 for area Ghent – impacted services: All DSL Services

Update 22/10 – The maintenance has been successfully completed. There was a small service interruption between 3:00 and 3:05 AM, everything is running stable since then. Dear customers, Edpnet has planned a maintenance in order to perform an upgrade on our equipment. This maintenance may affect your services. Please find all details below: Start: 2015-10-22 […]

Maintenance planned on 28/09 for area Brussels – impacted services: All DSL services

Update 25/09 – The maintenance has been cancelled. Dear customers, Proximus has planned a maintenance in order to perform a software update. This maintenance may affect your services. Please find the details below: Start: 2015-28-09 00:00 AM* End: 2015-28-09 06:00 AM* Duration: 10 minutes Impacted services: All DSL services (internet, telephony, …) Affected Areas: Brussels: […]

Maintenance planned on 21/09 for area Charleroi – impacted services: All edpnet services

Dear customers, Proximus has planned a maintenance in order to perform a software update. This maintenance may affect your services. Please find the details below: Start: 2015-09-21 00:00 AM* End: 2015-09-21 06:00 AM* Duration: 10 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Charleroi: 010, 060, 064, 065, 067, 068, 069, 071 […]

Outage: No inbound calls possible for SIP trunks

Dear customers, We are currently experiencing an outage with inbound SIP Trunk calls. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Updates: 16:57 – The issue has been found. Our NOC team is resolving it. 16:59 – ETR is […]

Maintenance planned on 14/09 for area Liège – impacted services: All edpnet services

Dear customers, Proximus has planned a maintenance in order to perform a software update. This maintenance may affect your services. Please find the details below: Start: 2015-09-14 00:00 AM* End: 2015-09-14 06:00 AM* Duration: 10 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Liège: 019, 041, 061, 063, 080, 081, 082, 083, […]

Outage: DSL Unavailable for 03 zone

Dear customers, We are currently experiencing an outage with DSL interconnect for zone 03. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find the info below. Start: 2015-08-28 03:11* End:  2015-08-28 04:54* Duration: TBC Impacted services: DSL node 03 Affected Areas: All 03 […]

Info: Migration of webserver lweb05

Dear customers, We are currently in the process of migrating linux webserver lweb05 to our new webcluster to provide a better service. This also means that newer PHP versions will become available on request. Please verify your database settings so they are on ‘localhost’.  Connecting to the FTP server is best done by using your […]