Outage: Datacenter Sint-Niklaas. SOLVED
Dear customers, We are currently experiencing an outage with our datacenter in Sint-Niklaas, one of our core routers there has crashed. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. EDIT 10:19*: The issues were resolved at 9h30. We are investigating further. Please find all details below: […]
Outage: Extreme weather conditions in Liège, Verviers, Eupen & Rochefort
Dear customers, Heavy rainfalls and floods in the eastern Belgium caused unprecedented destructions, including major damages to Proximus infrastructure. Several of local exchanges in the region of Liège, Verviers, Eupen & Rochefort are flooded or lost electrical power. More than 150 remote optical platforms and street cabinet are currently out of service. Proximus has an […]
Info: accidental name server change for .be domains 15/07/2021
Dear customers, We would like to inform you about an issue we had on our dnsbelgium.be platform. Due to human error, a pre-set group of name servers (ns1 & ns2.edpnet.be) were changed as a whole rather than for a single domain, causing a temporary outage for domains managed under this group. Some of our .be-domains […]
Maintenance planned on 08/07/2021 – impacted services: All internet services – regions: Diest, Eeklo
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 08-07-2021 00:00 End*: 08-07-2021 06:00 Duration: potential impact: up to 6 hours Impacted services: all internet services Affected Areas**: Diest; Eeklo We apologize for the inconveniences. Best regards The edpnet team * All times are listed […]
Maintenance planned on 02/07/2021 – impacted services: All internet services – region: Eeklo, Assesse
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 02-07-2021 00:00 End*: 02-07-2021 06:00 Duration: up to 6 hours Impacted services: all internet services Affected Areas**: Eeklo, Assesse We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, […]
Maintenance planned on 25/06/2021 – impacted services: All internet services – region: Ohey
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 25-06-2021 00:00 End*: 25-06-2021 06:00 Duration: potential impact: up to 6 hours Impacted services: all internet services Affected Areas**: Ohey We apologize for the inconveniences. Best regards The edpnet team * All times are listed in […]
Maintenance planned on 10/06/2021 – impacted services: All internet services – region: Oudsbergen
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 10-06-2021 00:05 End*: 10-06-2021 06:00 Duration: 5 hours 55 minutes Impacted services: all internet services Affected Areas**: Oudsbergen We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, Central […]
Info: Phishing mails “MAIL QUOTA EXCEEDED”
Dear customers, We would like to inform you about a new phishing wave that is aimed at both customers and non-customers. Customers receive emails pretending to come from a mailserver / support center, etc. The message tells you that your mail storage quota has been exceeded and incoming mails have been placed on hold until […]
Maintenance planned on 23/04/2021 – impacted services: All internet services – region: Rumst
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 23-04-2021 00:00 End*: 23-04-2021 06:00 Duration: 6 hours Impacted services: all internet services Affected Areas**: Rumst We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, Central European Time […]
Maintenance planned on 22/04/2021 – impacted services: All internet services – region: Boom
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 22-04-2021 00:00 End*: 22-04-2021 06:00 Duration: 6 hours Impacted services: all internet services Affected Areas**: Boom We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, Central European Time […]