Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to move some underground cables before the road works.
This maintenance may affect your services.
Please find all details below:
| Start*: |
08-12-2021 01:00 |
| End*: |
08-12-2021 06:00 |
| Duration: |
5 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Blankenberge |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.
The hardware upgrade will require several reboots, so we expect multiple service disruptions.
Please find all details below:
| Start*: |
14-12-2021 02:00 |
| End*: |
14-12-2021 05:00 |
| Duration: |
multiple disconnections during the maintenance window |
| Impacted services: |
all internet services |
| Affected Areas**: |
02STR: Brussels |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
28-11-2021 00:00 |
| End*: |
28-11-2021 06:00 |
| Duration: |
6 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Seraing |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to move some underground cables before the road works.
This maintenance may affect your services.
Please find all details below:
| Start*: |
24-11-2021 00:05 |
| End*: |
24-11-2021 06:00 |
| Duration: |
5 hours 55 minutes |
| Impacted services: |
all internet services |
| Affected Areas**: |
Heusden-Zolder |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to move some underground cables before the road works.
This maintenance may affect your services.
Please find all details below:
| Start*: |
25-11-2021 00:15 |
| End*: |
25-11-2021 06:00 |
| Duration: |
5 hours 45 minutes |
| Impacted services: |
all internet services |
| Affected Areas**: |
Sint-Pieters-Leeuw |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
19-11-2021 00:00 |
| End*: |
19-11-2021 06:00 |
| Duration: |
2 hours downtime |
| Impacted services: |
all internet services |
| Affected Areas**: |
La Louvière |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Maintenance /
Starting from 2021 all Belgian network operators will be performing a number of upgrades to improve the performance of the Belgian mobile network structurally and prepare it for the future.
The existing antennas will be replaced with new ones that are more efficient and consume less energy. Each of around 3000 antennas in Belgium will be worked on separately. The upgrade works will have an impact on that specific antenna’s functioning, which will make it unavailable for an estimated 5-6 hours. Depending on the specific characteristics of each antenna, the works could exceptionally last a maximum of 48 hours.
During these works, if you’re connected to that specific antenna, your mobile communications (mobile internet, calls and SMS) might be impacted which will lead to lower coverage or exceptionally no service. However in most cases, the mobile communication will automatically pass through neighboring antennas.
In case you might be affected by these works, we’ll send you an SMS beforehand to let you know.
Below you’ll also find the current schedule of locations and dates.
| Area |
Start time |
End time |
| La Bruyère, Namur |
02/11/2021 |
18/11/2021 |
| Antwerpen (North West), Beveren, Brasschaat, Kapellen, Schoten, Sint-Gillis-Waas, Stabroek, Zwijndrecht |
08/11/2021 |
18/11/2021 |
| Antwerpen (North East), Brasschaat, Brecht, Ranst, Schilde, Schoten, Wijnegem, Wommelgem |
25/10/2021 |
03/12/2021 |
| Antwerpen (South West), Beveren, Kruibeke, Zwijndrecht |
13/09/2021 |
15/10/2021 |
| Aubel, Blegny, Dalhem, Dison, Fleron, Herve, Limbourg, Oupeye, Soumagne, Thimister-Clermont, Verviers, Visé, Fourons, Welkenraedt |
18/10/2021 |
19/11/2021 |
For more details as well as the maps showing the affected locations, please refer to our dedicated support site pages:
https://www.edpnet.be/en/support/installation-and-usage/mobile/learn-about-technology/mobile-network-updates.html
https://www.edpnet.be/nl/support/installeren-en-gebruiken/mobiele-telefonie/meer-informatie-over-technologie/mobiele-netwerkupdates.html
https://www.edpnet.be/fr/support/installer-et-utiliser/telephonie-mobile/decouvrir-la-technologie/travaux-sur-reseaux-mobile.html
We apologize for the inconveniences.
Best regards
The edpnet team
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
05-11-2021 00:00 |
| End*: |
05-11-2021 06:00 |
| Duration: |
2 hours downtime |
| Impacted services: |
all internet services |
| Affected Areas**: |
La Louvière |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to move some underground cables before the road works.
This maintenance may affect your services.
Please find all details below:
| Start*: |
29-10-2021 01:00 |
| End*: |
29-10-2021 06:00 |
| Duration: |
5 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Brugge |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Fluvius has informed us about a planned power intervention on the street, which may affect your DSL services.
Please find all details below:
| Start*: |
21-10-2021 12:00 |
| End*: |
21-10-2021 16:00 |
| Duration: |
4 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Lubbeek |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site