Outage: Connectivity issues – Walloon Brabant and Hainaut: Solved
Dear customers, We are currently experiencing an outage with internet connectivity in the region of Walloon Brabant and Hainaut. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. We apologize for the delay in confirming the incident. Please find all details below: Start*: 18-10-2023 12:22 End*: 18-10-2023 […]
Outage: Connectivity issues in West and East Flanders – Solved
Dear customers, Our supplier has experienced an outage that impacted internet services in West and East Flanders. All affected connections have been restored and are fully operational as of 01:57 am. Our Network Operations team is in contact with our supplier to identify the root cause of the incident. Further updates will be released as […]
Maintenance planned on 07/03/2023 – Antwerp, Limburg, Flemish Brabant, West and East Flanders – All internet services impacted
Dear customers, Edpnet has planned a maintenance in order to improve the performance and quality of our services. This maintenance may affect your services. Please find all details below: Start*: 07-03-2023 02:00 End*: 07-03-2023 06:00 Duration: Several disconnections during maintenance window Impacted services: All internet services Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant 91GEN: West […]
Maintenance planned on 31/01 – impacted services: Internet services (Brussels, Liège, Namur, province of Luxembourg)
Dear customers, Please be informed we’ve planned a maintenance on our core infrastructure. We will be performing an upgrade of several line cards to allow for higher bandwidths. This maintenance may affect your services. Please find all details below: Start*: 31-01-2023 02:00* End*: 31-01-2023 06:00* Duration: Up to 4 hours Impacted services: All internet services […]
Maintenance planned on 19/10/2022 – impacted services: Telephony
Dear customers, We have planned a maintenance (software update) on our voice switches. We will try to minimize the impact as much as possible, but customers may notice issues with their telephony (calls cut off, numbers unreachable) during the whole maintenance window. Please find all details below: Start*: 19-10-2022 23:00 End*: 20-10-2022 01:30 Duration: 2 […]
Maintenance planned on 06/09/2022 – region: Antwerp, Limburg, Flemish Brabant – impacted services: All internet services
Dear customers, We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. These works may cause several disconnections during scheduled maintenance window. Please find all details below: Start*: 06-09-2022 02:00 End*: 06-09-2022 05:00 Duration: expected impact: several disconnections during the maintenance window […]
Maintenance planned on 26/07/2022 – region: Antwerp, Limburg, Flemish Brabant – impacted services: All internet services
Dear customers, We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. These works may cause a loss of connection during scheduled maintenance window. Please find all details below: Start*: 26-07-2022 03:00 End*: 26-07-2022 05:00 Duration: expected impact: loss of connection during […]
Maintenance planned on 19/07/2022 – region: Walloon Brabant, Hainaut, West and East Flanders – impacted services: All internet services
Dear customers, We have planned a maintenance on our core routers in order to improve the performance and the quality of our services. These works may cause a loss of connection during scheduled maintenance window. Please find all details below: Start*: 19-07-2022 03:00 End*: 19-07-2022 05:00 Duration: expected impact: loss of connection during the maintenance […]
Maintenance planned on 14, 18, 19, 20, 21 July 2022 – region: Antwerpen (city) – impacted services: All internet services
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance will take place on 14, 18, 19, 20, 21 July at night and may affect your line on one of those dates. Please find all details below: Start*: 14, 18, 19, 20, 21 July 2022 […]
Maintenance planned on 11/07/2022 – region: Uccle – impacted services: All internet services
Dear customers, SIBELGA has planned a power intervention on the street which may affect your services. Please find all details below: Start*: 11-07-2022 08:00 End*: 11-07-2022 14:00 Duration: 6 hours Impacted services: all internet services Affected Areas**: Uccle We apologize for the inconveniences. Best regards The edpnet team * All times are listed in […]