{"id":5003,"date":"2026-07-13T11:38:23","date_gmt":"2026-07-13T09:38:23","guid":{"rendered":"https:\/\/issues.edpnet.be\/?p=5003"},"modified":"2026-07-13T13:30:42","modified_gmt":"2026-07-13T11:30:42","slug":"partial-mobile-outage-calls-and-data-affected","status":"publish","type":"post","link":"https:\/\/issues.edpnet.be\/?p=5003","title":{"rendered":"Partial mobile outage: calls and data affected \u2013 Resolved"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dear customers,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are currently experiencing an incident that may be impacting calls and mobile data. Our voice engineers are investigating the root cause and working towards a resolution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ll provide updates as they become available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please find all details below:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\"><b>Start*: <\/b><\/th><td>13-07-2026 10:20<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\"><b>End*: <\/b><\/th><td>13-07-2026 12:41<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\"><b>Duration: <\/b><\/th><td>2 hours 21 minutes<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\"><b>Impacted services: <\/b><\/th><td>Mobile<\/td><\/tr><tr><th class=\"has-text-align-left\" data-align=\"left\"><b>Affected Areas**: <\/b><\/th><td>All areas<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Update 13\/07\/2026 11:55<\/strong>: Success rates have been recovering steadily since around 10:45. Our team is working to fully mitigate this issue as quickly as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Update 13\/07\/2026 11:55<\/strong>: The incident has been resolved at 12:41. Calls and mobile data should be working again for all customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We apologize for the inconveniences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*All times are listed in CET, Central European Time<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear customers, We are currently experiencing an incident that may be impacting calls and mobile data. Our voice engineers are investigating the root cause and working towards a resolution. We\u2019ll provide updates as they become available. Please find all details below: Start*: 13-07-2026 10:20 End*: 13-07-2026 12:41 Duration: 2 hours 21 minutes Impacted services: Mobile [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,106,30,105],"tags":[72,59,31],"class_list":["post-5003","post","type-post","status-publish","format-standard","hentry","category-belgium","category-mobile","category-outage","category-solved","tag-belgium","tag-outage","tag-solved"],"_links":{"self":[{"href":"https:\/\/issues.edpnet.be\/index.php?rest_route=\/wp\/v2\/posts\/5003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/issues.edpnet.be\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/issues.edpnet.be\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/issues.edpnet.be\/index.php?rest_route=\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/issues.edpnet.be\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5003"}],"version-history":[{"count":5,"href":"https:\/\/issues.edpnet.be\/index.php?rest_route=\/wp\/v2\/posts\/5003\/revisions"}],"predecessor-version":[{"id":5011,"href":"https:\/\/issues.edpnet.be\/index.php?rest_route=\/wp\/v2\/posts\/5003\/revisions\/5011"}],"wp:attachment":[{"href":"https:\/\/issues.edpnet.be\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5003"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/issues.edpnet.be\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5003"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/issues.edpnet.be\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}