Maintenance planned on 14/09/2018 – impacted services: Internet, telephony, hosting and email services: Closed
Dear customers, Edpnet has planned a maintenance in order to upgrade the software on one of our routers, which is required to resolve some outstanding bugs. This will cause an impact across many of our services. Please find all details below: Start: 2018-09-14 01:00* End: 2018-09-14 05:00* Duration: 5hours Impacted services: Up to 1hr of […]
Maintenance planned on 20/08/2018 – impacted services: all internet services – Area : Nivelles 067
Dear customers, Edpnet has planned a maintenance in order to install a next-generation router which will offer an important increase in network capacity. This maintenance may affect your services. Please find all details below: Start: 2017-08-20 01:00* End: 2017-08-20 06:00* Duration: 02h 30min Impacted services: all internet services Affected Areas: Nivelles: 067 We apologize […]
Maintenance planned on 14/8/2018: Telephony
Dear customers, Edpnet has planned a maintenance in order to ensure the quality of our telephony. This maintenance may affect your services, but no impact is expected. Please find all details below: Start: 2018-08-14 5:30* End: 2017-08-14 6:30* Duration: 1 hour Impacted services: Telephony Affected Areas: All areas We apologize for the inconveniences. Best […]
Maintenance planned on 10/08/2018 – impacted services: internet connectivity – area: Liege/Charleroi: Closed
Dear customers, Edpnet has planned a maintenance in order to migrate some links. This maintenance may affect your services. Multiple reconnections might occur during the reconfiguration. Please find all details below: Start: 2018-08-10 03:00* End: 2018-08-10 05:00* Duration: 2 hours Impacted services: internet connectivity Affected Areas: Liege, Namur, province of Luxembourg/Charleroi, Walloon Brabant, Hainaut: 41GRE and 71GIL […]
Maintenance planned on 25/07/2018 – impacted services: Telephony- area : The Netherlands
Dear customers, Edpnet has planned a maintenance in order to improve the service for our customers by migrating to a new platform. This maintenance may affect your services for around 30 minutes during the maintenance window. Please find all details below: Start: 2018-07-25 00:00* End: 2018-07-25 06:00* Duration: 6hours Impacted services: Telephony Affected Areas: all: […]
Maintenance planned on 05/10/2017 – no impact expected: Closed
Dear customers, Edpnet has planned a maintenance on one of our voice switches. This maintenance should not affect any services. Please find all details below: Start: 2017-10-05 23:00* End: 2017-10-06 02:00* Duration: Up to 3 hours Impacted services: No impact expected Affected Areas: All areas Update: 2017-10-06 11:00: Everything went fine, we keep monitoring our […]
Maintenance planned on 04/09/2017 – impacted services: xDSL in Brussels region: Closed
Dear customers, To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This maintenance may affect your services. Please find all details below: Start: 2017-09-04 00:00* End: 2017-09-04 02:00* Duration: 15 minutes Impacted services: xDSL connection Affected Areas: Brussels region : 02STR We apologize […]
Maintenance planned on 23/05/2017 – impacted services: Internet, telephony: Closed
Dear customers, Edpnet has planned works in our domain to maintain the quality of the services we provide. This maintenance may affect your connection. You will experience a short disconnect during the given time. Please, find all details below: Start: 2017-05-23 02:00 End: 2017-05-23 03:00 Duration: 15 minutes Impacted services: Internet, Telephony Affected Areas: Brussels, Antwerp, […]
Maintenance planned on 27/04 in Belgium and Netherlands – impacted services: all data services
Dear customers, Please be informed that we’ll be planning a maintenance on our remote server on Thursday 27/04/2017. All customer sessions will be disconnected during the maintenance. Please find all details below: Start: 2017-04-27 02:00* End: 2017-04-27 05:00* Duration: Up to 30 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: All […]
Maintenance planned on 08/05 in West and East Flanders – impacted services: all data services
Dear customers, To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services. Please find all details below: Start: 2017-05-08 00:00* End: 2017-05-08 02:00* Duration: Up to 30 minutes Impacted services: All data services (internet, telephony, …) […]