Outage: Internet connection: region Antwerp, Limburg, Flemish Brabant

Dear customers,

We have experienced an outage with Internet services due to a power maintenance at the data center at Brussels.

Please find all details below:

Start: 2018-02-12 07:08*
End: 2018-02-12 07:18*
Duration: 10minutes
Impacted services: Internet
Affected Areas: region Antwerp, Limburg, Flemish Brabant: 03CEN 03, 011, 012, 013, 014, 015, 016, 089

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 05/10/2017 – no impact expected: Closed

Dear customers,

Edpnet has planned a maintenance on one of our voice switches.

This maintenance should not affect any services.

Please find all details below:

Start: 2017-10-05 23:00*
End: 2017-10-06 02:00*
Duration: Up to 3 hours
Impacted services: No impact expected
Affected Areas: All areas

Update: 2017-10-06 11:00: Everything went fine, we keep monitoring our voice servers.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 04/09/2017 – impacted services: xDSL in Brussels region: Closed

Dear customers,

To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network.

This maintenance may affect your services.

Please find all details below:

Start: 2017-09-04 00:00*
End: 2017-09-04 02:00*
Duration: 15 minutes
Impacted services: xDSL connection
Affected Areas: Brussels region : 02STR

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 22/08 – impacted services: xDSL connection: Closed

Dear customers,

Proximus has planned a maintenance in order to ensure the communication solution continues to function flawlessly.

This maintenance may affect your services.

Please find all details below:

Start: 2017-08-22 05:00*
End: 2017-08-22 11:00*
Duration: 02:00
Impacted services: xDSL connection

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 23/05/2017 – impacted services: Internet, telephony: Closed

Dear customers,

Edpnet has planned works in our domain to maintain the quality of the services we provide.

This maintenance may affect your connection. You will experience a short disconnect during the given time.

Please, find all details below:

Start: 2017-05-23 02:00
End: 2017-05-23 03:00
Duration: 15 minutes
Impacted services: Internet, Telephony
Affected Areas: Brussels, Antwerp, Limburg, Flemish Brabant, West and East Flanders

02, 03, 011, 012, 013, 014, 015, 016, 089, 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 27/04 in Belgium and Netherlands – impacted services: all data services

Dear customers,

Please be informed that we’ll be planning a maintenance on our remote server on Thursday 27/04/2017.

All customer sessions will be disconnected during the maintenance.

 

Please find all details below:

Start: 2017-04-27 02:00*
End: 2017-04-27 05:00*
Duration: Up to 30 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 08/05 in West and East Flanders – impacted services: all data services

Dear customers,

To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services.

Please find all details below:

Start: 2017-05-08 00:00*
End: 2017-05-08 02:00*
Duration: Up to 30 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: West and East Flanders: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 13/04/2017 – impacted services: all DSL services

Dear customers,

Edpnet has planned a maintenance on one of our core routers.

This maintenance affects all DSL connectivity. You may notice some short interruptions in your connection during the maintenance window.

Please find all details below:

Start: 2016-04-13 03:00*
End: 2016-04-13 05:00*
Duration: Up to 5 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance in Gent rescheduled for 27/02/2017 – impacted services: all data services (internet, telephony, …)

Dear customers,

Proximus will be carrying out short works on its network.
This intervention may have an impact on your services.

Please find all details below:

Start: 2017-02-27 00:00*
End: 2017-02-27 02:00*
Duration: 30 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Gent: 091

 

We apologize for any inconvenience.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 13.02.17 in Gent (CANCELLED)

Dear customers,

To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services.

Please find all details below:

Start: 2017-02-13 00:00*
End: 2017-02-13 02:00*
Duration: 30 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Gent: 091

EDIT 10/02 15:50: This intervention has been cancelled and will likely be moved to another, yet unknown date.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time