Outage: Internet service : Walloon Brabant, Hainaut region, all services impacted (solved)

Dear customers,

We are currently experiencing an outage with region Walloon Brabant, Hainaut.  Our Network Operations team is investigating this outage.  Further updates will be released as soon as possible.

Please find all details below:

Start: 2017-07-08 15:57*
End: 2017-07-08 19:01
Duration: 3h 4min
Impacted services: Internet and telephony
Affected Areas: A71: 010, 060, 064, 065, 067, 068, 069, 071

Update 08/07/2017 – 17:33 – problem found, broken card, the card should be replaced by 19:30

Update 08/07/2017 – 19:01 – card replaced
We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time

Outage: Internet service : East and West-Flanders region, all services impacted: Solved
Outage notification: No PPP on ADSL/VDSL : Under investigation

Comments

  1. Dear helpdesk,

    Now everything works fine.
    Many thanks to the Network Operations team for the very fast solving of this issue. Thanks! 🙂

    Have a nice week-end.

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