Outage: Service degradation / High latency

Dear customers,

We are currently experiencing an outage with internet services, due to paths cut between Brussels and Amsterdam. Traffic is rerouted but customers may notice a service degradation and high latency. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible.

Please find all details below:

Start: 2016-08-11 11:46 AM
End: n/a
Duration: n/a
Impacted services: all internet services: possible quality degradation, high latency
Affected Areas: all zones

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time

 

Update 22:45 – Issue solved. Traffic is taking the normal path again.

Outage: telephony
Maintenance planned on 25/08 – impacted services: online backup: Closed

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