Outage: Telephony services working unstable

Update 24/05/2016 11:30 AM – The issue has been solved

Dear customers,

We are currently experiencing an outage with one of our telephony servers.

Customers may notice troubles with their telephony services (VoIP, SIP-trunking).

The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible.

Please find all details below:

Start: 2016-05-24 11:10 AM*
End: 2016-05-24 11:30 AM
Duration: 20 minutes
Impacted services: Telephony services (VoIP, SIP-trunking)
Affected Areas: All customers in Belgium with telephony services at edpnet

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time

Maintenance planned on 07/06/2016 – impacted services: all DSL services in Belgium
Outage: Genk

Leave a Reply

Your email address will not be published / Required fields are marked *