Maintenance planned on 04/03/2016 – impacted services: All data services (internet, telephony)

Dear customers,

Edpnet has planned a maintenance in order to guarantee further stability and capacity of the network.

Normally no disconnection is expected, but customers may notice a higher latency on DSL data services (internet, telephony, …)

Please find all details below:

Start: 2016-03-04 00:00 AM*
End: 2016-03-04 06:00 AM*
Duration: up to 6 hours
Impacted services: High latency on all data services (internet, telephony, …)
Affected Areas: Antwerp, Limburg, Flemish Brabant: 03, 011, 012, 013, 014, 015, 016, 089

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 23/02/2016 – impacted services: no impact expected

Dear customers,

Edpnet has planned a maintenance in order to resolve current issues with optical network.

Normally there will not be any impact on customer’s circuits, but in case you notice some disconnections or packet loss, it may be related to that maintenance.

Please find all details below:

Start: 2016-02-23 04:00 AM*
End: 2016-02-23 06:00 AM*
Duration: 2-10 minutes
Impacted services: No impact foreseen, possible issues with Internet/VoIP services
Affected Areas: 03, 011, 012, 013, 014, 015, 016, 089

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance in Roeselare planned for 22-02-2016

Dear customers,

Edpnet has planned a maintenance in order to renew critical infrastructure.

This maintenance may affect your services.

Please find all details below:

Start: 2016-02-22 00:00 AM*
End: 2016-02-22 06:00 AM*
Expected downtime: 15 minutes
Impacted services: All data services on ADSL (internet, telephony, …)
Affected Areas: Roeselare: 051

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance in Roeselare planned on February 1st

Dear customers,

Edpnet has planned a maintenance in order to renew critical infrastructure.

This maintenance may affect your services.

Please find all details below:

Start: 2015-02-01 00:00 AM*
End: 2015-02-01 06:00 AM*
Expected downtime: 15 minutes
Impacted services: All data services on ADSL (internet, telephony, …)
Affected Areas: Roeselare: 051

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 14/01 – impacted services: Internet, Telephony

Dear customers,

Edpnet will be performing a maintenance on the access lines this Thursday morning.

Customers may notice a disconnect as they’re moved to a different link.

Please find all details below:

Start: 2015-01-14 05:30 AM*
End: 2015-01-14 06:30 AM*
Duration: 10 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Antwerp, Limburg, Flemish Brabant: 03, 011, 012, 013, 014, 015, 016, 089

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 14/12 for Walloon Brabant and Hainaut

Dear customers,

To ensure that your data solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This work may have an impact on your data communications.

This maintenance may affect your services.

Please find all details below:

Start: 2015-12-14 00:00 AM*
End: 2015-12-14 06:00 AM*
Duration: 10 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Walloon Brabant, Hainaut: 010, 060, 064, 065, 067, 068, 069, 071

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 16/11 for Charleroi region

Dear customers,

Edpnet has planned a maintenance in order to perform a software upgrade on the equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2015-11-16 00:00 AM*
End: 2015-11-16 06:00 AM*
Duration: Approx. 10 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Charleroi region: 071

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 03/11 for Flemish region

Update 03/11 – The maintenance has been successfully completed

Dear customers,

To ensure that your data solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This work may have an impact on your data communications.

This maintenance may affect your services.

Please find all details below:

Start: 2015-11-03 05:50 AM*
End: 2015-11-03 06:10 AM*
Duration: 5 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: West and East Flanders: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 04/11 for Flemish region

Update 04/11 – The maintenance has been successfully completed

Dear customers,

Edpnet has planned a maintenance in order to perform a software upgrade on the equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2015-11-04 05:50 AM*
End: 2015-11-04 06:10 AM*
Duration: 5 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: West and East Flanders: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 2/11 for Flemish and Brussels regions – impacted services: All edpnet services

Update 02/11 – The maintenance has been successfully completed. You can find additional information about upcoming maintenance in West and East Flanders in our issue blog. 

Dear customers,

Edpnet has planned a maintenance in order to perform a software upgrade on the equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2015-11-02 05:30 AM*
End: 2015-11-02 06:30 AM*
Duration: 5 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Brussels: 02
Antwerp, Limburg, Flemish Brabant: 03, 011, 012, 013, 014, 015, 016, 089
West and East Flanders: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time